Our answers to your questions

What is TheMagnetsYouNeed?

We are a small business created by a young couple passionate about high-quality personalised products. For more information check out the "About us" section.

Why choosing TheMagnetsYouNeed?

Choose us to enjoy first hand our handcrafted magnets made with high-quality materials by our small family business in Europe. Discover our exceptional service, satisfaction guarantee refund policy, and fast, reliable shipping. Thank you for trusting us with your memories!

How do I upload my photos for the magnets?

Uploading photos is easy! Once you have selected your magnet collection, you’ll be prompted to upload images directly from your device, social media, or computer.

Can I order only one?

Currently, our magnets are available only in packs of 9 magnets. Each pack can feature a different photo on each magnet or the same photo on all, giving you flexibility to create a truly personalised collection!

Can I use these magnets on surfaces other than my fridge?

Absolutely! Our magnets work on any metal surface, including lockers, filing cabinets, office boards, and more. They’re designed to add a personal touch to any space, not just your fridge.

How can I track my order?

Once you order is shipped, you will receive a tracking number.

Do you ship internationally?

Yes, we do! Be mindful that different shipping rates may apply depending on the magnets destination.

Who do I contact for more information?

Please use our Contact Us page if you have any question or concerns or just shoot us an email at themagnetsyouneed@gmail.com

How long will it take to receive my order?

We do our best to process all orders the same business day. Once your order is ready it typically takes 3 to 7 business days to reach your door. However international shippings may take up to 14 days depending on the order's final destination. Please double check at check out.